Frequently Asked Questions
Below you can find answers to frequently asked questions about terrace heaters. You can also request information by completing the form, and we will answer your request in the shortest time possible.
For the terrace heater you can use a normal gas bottle, of 26 liters (gas mass of 10.9 kilograms, total mass: 23 kilograms, height :56 cm, diameter: 30 cm) which you can buy from any gas station that sells gas bottles.
After the warranty offered by our company expires, we will assure you with the spare parts you need.
Every time you wish to change the location of the terrace heater you must first take out the gas bottle from its container and after that, you will roll the device to the desired location. Otherwise, you might risk deteriorating some of its parts (wheels; reflector etc.)
Each time before changing its position, the heater must be stopped first. Don not ever move the terrace heater while it is still in function! If there is strong wind, you must be careful not to overturn it.
After the terrace heater was turned off and the gas bottle was taken out from its support, only one person is needed to bend the terrace heater and move it with the help of its wheels.
The terrace heater can be used in outdoor or in indoor locations that have good ventilation. A good ventilated space is the one where at least 25% of the surrounding surface is at open. The surrounding surface is made up of the sum of all walls. The usage of the heater in closed areas is forbidden as it is dangerous.
The terrace heater radiates infrared rays, similar to the sun rays. In contact with the skin, these transform into heat, which is comparable with the heat you encounter during a sunny winter day in the mountains when even if the air is cold one can stand in its shorts. You will definitely not get sunburned by sitting under a terrace heater!
The terrace heater must be first of all placed on a plane and solid surface. During functioning, it should be kept at a safe distance from flammable materials and substances. This distance must be of at least 2 meters. Also, the gas bottle must be protected from intense solar radiation.
PERSONAL patio heater
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